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Frequently Asked Questions

  • What is Wanderous Rentals?
    We are a husband and wife team from Stow, Ohio who love to travel and adventure with our pups. We love the outdoors and think that some of the best friendships and memories are made around the campfire! We strive to provide quality outdoor equipment and accommodations to make your adventures truly "wanderous". We understand the daily grind and how difficult getting away can be, and we want our camper to be an easy getaway to reset in nature. We also understand the importance of giving back and we love to support local businesses and organizations. Animal welfare is at the forefront of what we do, and a portion of every pet fee is donated to a local shelter. We hope that you consider us on for your next outdoor adventure so we can help "make the outdoors easy" for you!
  • What can I rent from you?
    We offer so many options to elevate your camping trip including: Our 2023 Della Terra travel trailer Two 10ft sit in Pelican Trailblazer kayaks Two 26in Schwinn bicycles Firman generator
  • What are some things I should consider bringing?
    We try our best to cover all the basics to make your camping trip as effortless as possible. We recommend bringing some of your favorite food if you plan on cooking at camp. The camper has a fridge and freezer to keep your food cool. Bottles of water. We don't recommend drinking the tap water. Comfy shoes to walk around the campground. Some warmer layers of clothing like a hoodie or jacket. Personal toiletries like your hairbrush and toothbrush (we supply toothpaste, shampoo, conditioner, soap, and bodywash). If you're renting a kayak or float, make sure to bring a dry-bag so that your personal belongings don't get wet.
  • Do you allow smoking?
    We do not allow smoking in the unit under any circumstances. If there is any odor, or indication of smoking, you will be charged an excess cleaning fee.
  • Do you allow pets?
    At Wanderous, we believe that your pets deserve a vacation too! We allow up to 2 dogs that are each under 80lbs with a $100 non-refundable pet fee. Dogs must be house broken, well behaved, and non-aggressive. Any damages caused by dogs during your rental period are subject to additional cleaning or repair fees that may be deducted from your security deposit.
  • What is the minimum age to book?
    The minimum age to book a reservation is 25 years old.
  • What is your cancellation policy?
    Our cancellation policy is designed to be fair to both our customers and our business. Cancellations made 7 days or more prior to the check-in date will receive a full refund. Cancellations made less than 7 days prior to the check-in date will receive a 50% refund. No refunds will be provided for cancellations made within 48 hours of the check-in date.
  • What is the delivery fee?
    We have a flat fee of $180 for delivery. This includes setup, teardown and dumping at any campground within 50 miles of our 44224 zip code. Click here to see a list of some privately owned campgrounds that we deliver to within the 50 mile limit. We are more than happy to offer delivery to a campground outside of the 50 mile limit. Please contact us directly at support@wanderous.co with the details and we can get you a quote!
  • Are there any restrictions or limitations on where I can use the rented items?
    Yes, we have a few key restrictions for the safety and longevity of our rentals: No extreme off-roading with the Travel Trailer. The Travel Trailer must remain within the United States. Ensure you're using the correct fuel for generators and smokers. The rented items should not be used in prohibited areas or during unsafe weather conditions. Any activities with the rentals should adhere to local laws and regulations.
  • How long can I rent the equipment for?
    You can rent our equipment for up to 14 days. If you plan to rent for more than 14 days, please contact us in advance.
  • Do I need any experience to use your rentals?
    While experience can be beneficial, it isn't mandatory. We do ask that our renters read the supplied binder with all the instructions, rules and troubleshooting help for the equipment.
  • Are there safety guidelines for using the rented equipment?
    Absolutely! Safety is paramount. We provide guidelines and instructions for all our rentals. For specific details or concerns, please contact us or refer to the guidelines provided upon rental.
  • I want to pick up and drop off the trailer myself, can I?
    We do offer an option to save on the delivery fee if you choose to pick up and drop off the unit. Please note that we require an inspection of the vehicle being used to tow it and we require the following: Towing vehicle needs to be able to tow at least 7,000 lbs. Towing vehicle must have a 2" ball receiver hitch. Towing vehicle must have a 7-pin trailer connector plug. Towing vehicle must have a trailer brake controller installed. No flat beds. Towing vehicle must be in good working condition for safe towing. Towing vehicle must have comprehensive and collision insurance coverage. *Proof of insurance will be required on or prior to picking up the trailer.
  • How much is the Security Deposit?
    For bookings that opt for Wanderous Rentals trailer delivery, a 48-hour security deposit hold of $500 will be applicable. For bookings that choose to self-tow the unit, a 48-hour security deposit hold of $1,000 will be required. **Please be prepared for a vehicle inspection and insurance verification during pickup. We reserve the right to refuse reservations based on safety and towing vehicle condition concerns.
  • What would cause me to lose my Security Deposit?
    Excessive dirtiness requiring deep cleaning, stains, damage to furniture, appliances, or the unit itself beyond normal wear and tear. Violating rules like our non-smoking policy will result in deposit loss.
  • Could I be charged more than my Security Deposit?
    Yes, if damages or excessive filth exceed $500 to clean or repair, you will be charged for the additional amount needed. Make sure to leave the unit as clean and operational as you found it!
  • How is the check-out inspection handled?
    Our staff will inspect each unit after check-out. We document any issues and send you a report within 48 hours.
  • Can I pay in installments?
    We require a 25% deposit at the time of booking your reservation. The remaining balance of your booking will be due 14 days prior to check-in. *If the reservation is made within 7 days of check-in, we will require the full payment at the time of booking.
  • How much does it cost to rent from Wanderous Rentals?
    Rates for our rentals vary. Please refer to our booking page for the most up-to-date pricing details.
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